# ReplyMind

> AI-powered auto-reply for Facebook & Instagram business pages, powered by Anthropic's Claude.

ReplyMind connects Facebook Pages and Instagram Business accounts to an AI agent that automatically replies to every incoming customer DM — instantly, 24/7, in the business's brand voice. Connection is via Meta's official OAuth flow (no password sharing). The same AI handles DMs on both Instagram and Facebook from one unified inbox.

## What ReplyMind Does

- Connects to Facebook Pages and Instagram Business accounts via Meta's official OAuth (Instagram Messaging API + Messenger Platform).
- Captures all incoming DMs via Meta webhooks and replies within ~2 seconds, 24/7.
- Uses Claude AI (Anthropic) to generate contextual, brand-accurate replies based on a per-business "business context" (hours, services, pricing, FAQs, tone).
- Auto-escalates low-confidence conversations to a human review queue instead of guessing.
- Provides a unified inbox dashboard with analytics: handle rate, response time, escalations, platform breakdown.
- Supports a custom AI webhook (n8n or any HTTP endpoint) for users who want to plug in their own AI logic.
- Helps businesses earn and keep Facebook's **Very Responsive to Messages** badge by replying within Meta's response thresholds (90%+ within 15 minutes over a 28-day window).
- Operates within Meta's **24-hour messaging window** — replies fire within seconds of every inbound DM, keeping conversations inside the free-reply window.

## Pricing

Billed in PKR (Pakistani Rupee); figures below are approximate USD equivalents for international reference. Price does not scale with follower count or message volume.

- **Free** — $0/month: 1 connected page, 100 AI replies/month, basic analytics.
- **Starter** — ~$19/month: 2 connected pages, 10,000 AI replies/month, advanced analytics, priority email support.
- **Pro** — ~$39/month: 2 connected pages, 20,000 AI replies/month, advanced analytics, custom n8n webhook, priority email support.
- **Agency** — ~$99/month: unlimited pages, unlimited AI replies, dedicated account manager, all features.
- **Enterprise** — Custom pricing: for bespoke needs beyond the Agency plan — contact us.

## Core Pages

- [Homepage](https://www.replymind.online): Product overview and primary landing page.
- [Features overview](https://www.replymind.online/features): All product features in one page.
- [Facebook features](https://www.replymind.online/features/facebook): Facebook Page-specific automation features (Messenger DMs, Very Responsive badge).
- [Instagram features](https://www.replymind.online/features/instagram): Instagram Business account-specific features (DM automation, Story replies).
- [Pricing](https://www.replymind.online/pricing): Plans, limits, and a comparison vs contact-based pricing tools.
- [How it works](https://www.replymind.online/how-it-works): Connection flow, business-context setup, and AI escalation explained.
- [FAQ](https://www.replymind.online/faq): Common questions about safety, setup, pricing, and Meta API rules.

## Comparison Pages

- [vs ManyChat](https://www.replymind.online/compare/manychat): Flat $19/month vs ManyChat's contact-based pricing — direct feature-by-feature comparison.
- [vs Tidio](https://www.replymind.online/compare/tidio): How ReplyMind compares to Tidio for Instagram and Facebook DM automation.

## Use Cases

- [Ecommerce / online shops](https://www.replymind.online/use-case/ecommerce): Automating delivery, returns, and stock-status DMs.
- [Restaurants & cafés](https://www.replymind.online/use-case/restaurants): Hours, reservations, delivery, and menu inquiries.
- [Real estate agents](https://www.replymind.online/use-case/real-estate): Listing inquiries and viewing bookings — never miss a midnight lead.
- [Coaches & consultants](https://www.replymind.online/use-case/coaches): Lead qualification and discovery-call booking via DM.
- [Agencies](https://www.replymind.online/use-case/agencies): Managing DM automation across multiple client accounts.

## Blog

- [Blog index](https://www.replymind.online/blog): All articles on Instagram and Facebook DM automation.
- [How to Never Miss an Instagram DM Again](https://www.replymind.online/blog/never-miss-instagram-dm): Why up to 40% of business DMs go unanswered and how AI fixes it.
- [Does Facebook Rank Pages by Response Time?](https://www.replymind.online/blog/facebook-response-time-ranking): How Facebook's Very Responsive badge affects algorithm placement.
- [How to Set Up AI Auto-Replies for Instagram in 5 Minutes](https://www.replymind.online/blog/ai-reply-instagram-dms): Step-by-step ReplyMind setup walkthrough.
- [ManyChat Is Getting Too Expensive — The $19 Alternative](https://www.replymind.online/blog/manychat-too-expensive): Why contact-based pricing punishes growth, and the flat-rate alternative.
- [How to Automate Instagram DMs Without Getting Banned](https://www.replymind.online/blog/instagram-dm-automation-without-getting-banned): Meta's API rules, what's allowed, and what gets accounts flagged.
- [How to Get Facebook's Very Responsive Badge](https://www.replymind.online/blog/facebook-very-responsive-badge): The exact 90%-in-15-minutes threshold and how to maintain it.
- [Instagram Auto Responder: The Complete 2026 Guide](https://www.replymind.online/blog/instagram-auto-responder-guide): Keyword bots vs real AI, with setup steps.
- [How to Set Up Auto DM on Instagram (Step-by-Step)](https://www.replymind.online/blog/auto-dm-instagram-setup): Free Meta Business Suite method vs AI automation, compared.
- [Best Instagram Automation Tools 2026 — Honest Comparison](https://www.replymind.online/blog/best-instagram-automation-tools-2026): 7 tools ranked on pricing, AI quality, and fit.
- [Instagram DM Bot: What's Safe in 2026 and What Gets Banned](https://www.replymind.online/blog/instagram-dm-bot-safe-2026): Official API bots vs browser bots — and a 6-point safety checklist.
- [Facebook Chatbot for Business Pages: Complete Setup Guide 2026](https://www.replymind.online/blog/facebook-chatbot-business-pages): AI vs keyword bots, the Very Responsive badge, business context training.
- [DM Automation for Instagram: The Business Owner's Guide](https://www.replymind.online/blog/dm-automation-instagram-business): Inbound customer service automation vs comment-to-DM marketing automation.
- [Instagram Welcome Message Examples That Actually Convert](https://www.replymind.online/blog/instagram-welcome-message-examples): 60+ welcome message templates by business type plus a 5-element framework.
- [How to Automate Instagram Messages Without Getting Banned](https://www.replymind.online/blog/automate-instagram-messages-guide): 3 automation methods compared, 6 ban triggers explained, and the safe setup.
- [Auto DM on Instagram: The Only Guide You Need (2026)](https://www.replymind.online/blog/auto-dm-instagram-guide): Three methods (keyword triggers, AI replies, Meta Business Suite), Meta's 24-hour window, and a step-by-step setup.
- [Instagram DM Automation Complete Guide](https://www.replymind.online/blog/instagram-dm-automation-2026): End-to-end guide: how AI DM automation works, what it replaces, and how to measure handle rate.
- [What Is Instagram DM Automation?](https://www.replymind.online/blog/what-is-instagram-dm-automation): Definition, how it works via Meta's official API, and what separates AI from keyword bots.
- [Instagram Automation for Business (2026)](https://www.replymind.online/blog/instagram-automation-for-business): Business use cases, ROI breakdown, and setup checklist for DM automation.
- [ManyChat vs ReplyMind for Instagram](https://www.replymind.online/blog/manychat-vs-replymind-instagram): Feature-by-feature comparison: flow builder vs AI replies, pricing, and which fits your business size.
- [ManyChat Free Plan Limits 2026](https://www.replymind.online/blog/manychat-free-plan-limits-2026): Exact contact limits, feature restrictions, and when ManyChat's free plan stops working for growing businesses.
- [ManyChat Alternatives 2026](https://www.replymind.online/blog/manychat-alternatives-2026): 7 tools compared on pricing, AI quality, ease of setup, and platform support.
- [Is ManyChat Free? Honest Review (2026)](https://www.replymind.online/blog/is-manychat-free-honest-review): What the free plan actually includes, where it cuts off, and the flat-rate alternative.
- [Instagram DM Automation for Beauty Salons](https://www.replymind.online/blog/instagram-dm-automation-beauty-salon): Booking, pricing, and availability DMs automated — with example reply flows for salons.
- [Instagram DM Automation for Real Estate](https://www.replymind.online/blog/instagram-dm-automation-real-estate): How real estate agents capture and qualify leads through Instagram DMs 24/7.
- [Instagram DM Automation for Restaurants](https://www.replymind.online/blog/instagram-dm-automation-restaurant): Hours, reservations, delivery, and menu inquiry automation for restaurant Instagram pages.
- [Instagram DM Automation for Ecommerce](https://www.replymind.online/blog/instagram-dm-automation-ecommerce): Order status, returns, stock questions — automating the most common ecommerce DMs.
- [Instagram DM Automation for Fitness Coaches](https://www.replymind.online/blog/instagram-dm-automation-fitness-coach): Lead qualification and program inquiry automation for coaches and personal trainers.
- [Facebook Messenger Automation Guide](https://www.replymind.online/blog/facebook-messenger-automation-guide): How to automate Facebook Messenger DMs for business pages using Meta's official API.
- [Facebook Auto Reply Setup Guide 2026](https://www.replymind.online/blog/facebook-auto-reply-setup-guide): Step-by-step guide to setting up automated replies on Facebook Pages.
- [Instagram Auto DM Complete Guide](https://www.replymind.online/blog/instagram-auto-dm-complete-guide): Everything about Instagram auto DMs: methods, rules, limits, and setup.
- [What Is DM Automation?](https://www.replymind.online/blog/what-is-dm-automation): Definition and explainer for business owners new to social media automation.
- [Instagram Automation 2026 Overview](https://www.replymind.online/blog/instagram-automation-2026-overview): State of Instagram automation in 2026 — what's allowed, what's banned, what's new.
- [Instagram DM Lead Generation Guide](https://www.replymind.online/blog/instagram-dm-lead-generation-guide): How to use Instagram DMs as a structured lead generation channel.
- [DM Automation for Instagram 2026](https://www.replymind.online/blog/dm-automation-for-instagram-2026): Current state of Instagram DM automation tools, Meta's API rules, and best practices.

## Legal

- [Privacy Policy](https://www.replymind.online/privacy-policy)
- [Terms of Service](https://www.replymind.online/terms)
- [Refund Policy](https://www.replymind.online/refund)
- [Data Deletion](https://www.replymind.online/data-deletion)

## Technology

- Frontend: Next.js 14 (App Router), TypeScript, MUI v5.
- Animation: LazyMotion + domAnimation (Framer Motion v12 tree-shakable subset).
- AI: Anthropic Claude (claude-sonnet-4-6).
- Integrations: Meta Graph API, Meta Webhooks, Socket.IO (dashboard real-time inbox only).
- Auth: JWT with refresh-token rotation; Meta OAuth for platform connection (Instagram passwords are never requested or stored).
- Author: Neehal Ahmed Qureshi — https://www.replymind.online/author/neehal-ahmed-qureshi

## Company

- Product: ReplyMind
- Creator: Neehal Ahmed Qureshi
- Contact: support@replymind.online
- Website: https://www.replymind.online